About 2TM

About

2TM

2TM provides Operations Management consulting and Leadership Development coaching in what we believe are the only two areas that matter when it comes to successfully running a business, Operational Rhythm and Organizational Health.

Since 2TM believes that only 2 things matter (hence, the name 2TM), we specialize in helping organizations to create a disciplined and ongoing cadence of activities resulting in Operational Rhythm while also simultaneously helping leaders to see the need to expend purposeful effort around Organizational Health.

Our sweet spot is working with senior operational leaders, and their respective leadership teams, who have direct oversight of either back-office or front-line operations teams. Also targeted are HR professionals, especially those with Leadership Development responsibilities since our consulting work very much crosses into the “LD” space.

2TM’s Menu of Services

While these are the three core service offerings, 2TM is happy to customize our approach to the unique needs and challenges of your organization.

Operations Management Consulting

We work with entire teams of back-office and/or front-line operations leaders in helping them create a disciplined and purposeful cadence of activities to achieve sustainable operational results while creating a healthy work culture for their teams.

Leadership Development Coaching

We provide one-on-one coaching with targeted leaders within the organization, helping these leaders focus heavily on the activities that result in both operational results and a healthy work culture so that business results can be sustained over time.

Company and Conference Speaking Engagements

We offer inspirational presentations that are perfect for Operations and Leadership themed events on the importance of expending purposeful effort in the areas of Operational Rhythm and Organizational Health.

About

Steve

Steve is a seasoned executive with both back-office and front-line operations leadership experience, always with a heavy focus on continuous improvement, optimization, and even transformation. He has worked and excelled in multiple industries earning a strong reputation and brand as a true cultural leader who delivers impactful and long-lasting business results.

Having spent over 20 years at Vanguard, his most prominent role there was while serving as the Continuous Improvement Deployment Leader in their Center for Excellence for almost eight years. To this day, he remains the longest tenured person in that critical role, at a time of tremendous growth and scale for the mutual fund giant.

Having moved from Pennsylvania to Arizona in 2016, Steve then embarked on a few different operational leadership positions until finally landing at Verra Mobility, where he spent almost five years making a huge business and cultural impact at both the Director and Vice President levels. While there, he led organizations as large as 300+ people across 14 site locations.

Part of Steve’s strong educational background includes a BS degree in Business/Finance, four financial planning designations (including the highly acclaimed CFP® mark), and two certifications as a Lean Six Sigma Black Belt practitioner and teacher. Steve very much considers himself both a lifelong learner and educator.

Having experienced both healthy and toxic work cultures over the years, Steve remains passionate and committed to helping organizations deliver on Organizational Health so that any Operational Rhythm gains can be sustained over the long haul. Steve believes that this only happens when an organization fully leverages its greatest asset, it’s highly engaged people.

Steve’s experiences, expertise, and passion sparked him to establish 2TM Business Consulting, focusing on helping companies excel in the two things that matter most, Operational Rhythm and Organizational Health, one organization at a time.

On a personal note, Steve loves being outdoors, hiking, golfing, sports, reading, traveling, volunteering, and spending time with his wife and family.

2TM’s Core Values

HELP OTHERS

2TM is committed to helping our clients achieve their desired long-term business results. We are also committed to helping people feel truly valued, engaged, and happy!

PARTNER TOGETHER

2TM believes that teamwork will be at the heart of any successes achieved. We want our clients to feel that we are a natural extension of their business “family.”

DO WHAT’S RIGHT

2TM will never compromise when it comes to ethics and integrity. We are confident that our clients will find it easy to place their complete trust in our firm.

THINK BIG!

2TM strives to achieve big results that are truly sustainable over the long haul. We hope that our clients will also share this same optimistic and aspiring mindset.

STAY HUMBLE

2TM feels that humility is essential when it comes to learning about our clients. We also hope that our clients remain humble and open to new ideas to achieve results.

Value

Proposition

Decreased costs while increasing scale and efficiency for your operation.
Improved customer experience resulting in greater retention levels, renewals, and referrals.
Greater scale and efficiency along with increased revenues will improve the bottom line.
Noticeably improved teamwork along with greater individual and team accountability.
Significantly improved employee engagement with decreased employee turnover.
Rejuvenated talent development efforts leading to much improved succession planning.
Elevated leadership competencies and admiration across the organization.
Improved “best place to work” culture even if at the department level at first.
Most importantly… sustainable business results rather than just point-in-time results.